Lessons from a Picky Eater…Executive Edition

Recently, my daughter gave me a crash course in client satisfaction at a local Chicago diner. You see, just like executives striving to please their clients, I attempted to satisfy my little critic's taste buds. However, her disappointed expression made me wonder if I had just received a one-star review.

In the corporate world, just like my daughter's discerning palate, clients have high expectations. Delivering a dish that suits their taste can be as tricky as navigating a menu full of unfamiliar items. As an executive, it's essential to understand that even the smallest details matter, much like getting the perfect amount of ketchup on a burger (and don’t get me started about not having enough pickles).

So, the next time you find yourself struggling to please a demanding client, remember the valuable lesson from my daughter's dining escapade: attention to detail, a sprinkle of creativity, and maybe a dash of humor can turn any mediocre experience into a five-star meal.

Bon appétit, executives!